What Our FAQ Covers and Why It Matters
We put this FAQ together because the same handful of questions come up again and again — mostly around payments, account access, and what happens after you submit your ID documents. Rather than send you hunting through a help center, we've laid the answers out directly here. Deposits via PayPal and Venmo route through your existing account; there's no new wallet to
set up. Play+ works as a prepaid card you load from your checking account before funding your megaplier wallet. For account verification, you'll need a government-issued photo ID and proof of address — the process runs inside your account dashboard under the verification tab. Players in Columbus can access the same account flow as anyone else in an eligible state. If your
specific question isn't covered below, live chat is the fastest path to a real answer.
- PayPal
- Venmo
- Play+ Prepaid
- Live Chat Support